“After rebooting my computer to finish the driver installation, the tablet icon doesn’t appear in my taskbar.”

製品型番:Star 01,Star 02,Artist 10S,Artist 22,Artist 22E,Artist 16

A: Open Task Manager and locate the Tablet Client Driver & Wintab Service processes.

★    “I don’t see Tablet Client Driver.”

○       Open File Explorer and double-click your C: drive.

Type wtclient into the search bar and click enter.  You should see the 2 files shown in the diagram below.

○       Double-click each of the files.  The message,  “Do you want to allow this app to make changes to your PC?” should appear. Click “Yes.”

 

○       Open Task Manager. You should now see the Tablet Client Driver process.

 

★    “I don’t see Wintab Service.”

○       Open Control panel > Administrative Tools and run Services.



○       Find WinTab Service. Right-click and choose Start.




○       Open Task Manager. You should now see Wintab Service.

○       Reboot your computer. After your system loads the desktop, “Do you want to allow this app to make changes to your PC?” should appear again. Click “Yes”.

 

○       You should now see the tablet icon on your taskbar. Double-click it to test your pen pressure.

○       If functional, close the window and test the pressure in your chosen drawing software. Note that some software (i.e. Microsoft Paint) does not support pen pressure.


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